Itc Maratha, A Luxury Collection Hotel, Mumbai, Mumbai

My stay at this hotel was fantastic, mainly due to its excellent location near the airport, which made traveling so easy. The rooms are clean and comfortable, and the staff truly looked after us, making sure we had what we needed. While the dining experience was great overall, I found breakfast options to be unexpectedly delightful, even though it was in a different venue due to renovations. However, it was slightly frustrating that nobody assisted with my luggage during checkout.

I had an amazing experience during my two-month stay at ITC Maratha in Mumbai. The warm welcome from the concierge team and doorman made a lasting impression, and the professional staff ensured every aspect of my visit was enjoyable. The room service was excellent, though the room did have a strong air freshener smell initially, which required a room change. Overall, the hotel offers fantastic amenities and excellent service, although the location can be quite busy and noisy.

This hotel is a beautiful place that captures the essence of Indian culture, but my experience with the service was mixed. While the hotel itself is luxurious, I found the staff's response to problems lacking, especially regarding airport pickup. The service was good during my stay, but the handling of my arrival issue left me disappointed. Overall, you'll enjoy a lovely atmosphere, but be prepared for potential service hiccups.

I had an amazing stay at the hotel, with beautifully maintained accommodations and an exceptional team that made me feel at home. The rooms were comfortable and directly overlooked the pool, creating a delightful ambiance. The dining experience, especially at Peshawar, was top-notch, though I wish there were more variety. Overall, this place offers great value for money, and I can’t wait to return.

I had a decent stay at the hotel. It gives off a luxurious vibe with lovely decor, which raised my expectations. While the facilities were generally appealing, I encountered service issues, especially during meal times with my toddler. The food was quite good and the housekeeping was exceptional, but there’s room for improvement in staff coordination. Overall, it’s a solid choice but not without its flaws.